Founded in September 2018, Vauld is a cryptocurrency platform based in Singapore. It enables customers to buy, lend, borrow and trade crypto assets in a simple and straightforward method. The company aims to “treat your cryptocurrencies as a separate asset class and offer services to ensure technology based on blockchain is usable today”.
If you currently own a portfolio of crypto assets, Vauld is an excellent platform enabling users to build wealth centered around a unified platform. For new investors, it is crucial to have a platform that is easy to navigate. Vauld helps new investors navigate the crypto markets. If you are holding crypto assets for the long term, the company also offers you the opportunity to earn interest or borrow money. Vauld offers different interest rates such as a saving rate, fixed deposit rate and borrowing rate.
As well as investing in your favorite crypto assets, the addition of making interest is a significant development to help improve an individual’s wealth, especially in times of low volatility. Vauld’s interest rate is paid on an annual percentage yield (APY) basis, and the rate offered is the total amount you can make in a year (including the compounding in your principal amount). The company compounds your principal amount at the end of a weekly payout or a fixed deposit payout.
The company is highly secure and offers an authentication system to elevate your security. It is transparent with no hidden fees and insured by Bitgo.
Vauld Ratings at a Glance
Vauld is a robust platform that provides an excellent user interface — especially for beginners. The site is easily navigable while creating an account and depositing funds is simple. In addition, there is a variety of cryptocurrencies and tokens for individuals to choose from.
The company allows you to earn interest — at rates up to 12.68% — on the cryptos in your account. It offers different rates, such as a savings rate and a fixed deposit rate. Interest is calculated daily, and Vauld makes weekly payouts on all your tokens. You can withdraw your funds at any time.
Fixed-term deposits benefit consumers as opting into one helps earn higher interest and is a straightforward process. It offers competitive rates against their counterparts. You can opt-out with no penalties at any time after entry.
Compounded interest is earned every week. Additionally, you can borrow against your tokens. This entails taking a low-interest loan that goes against your crypto assets. With instant approval and no hidden fees, it is paid back at any time in any number of installments. APR will vary based on the crypto asset.
The crypto space has grown tremendously, and Vauld has further improved the access for new users. However, trading crypto may not be for everyone. Be sure to research before deciding if it is best for you.
Vauld Customer Service
The customer service from Vauld is limited. However, you can speak with one of their team members by selecting the chat function on the website if you have a query.
For users at prescribed levels of AUM, Vauld provides premium services at no extra cost. Users who have more than $10,000 on Vauld can schedule phone calls with the support team for an even more seamless experience. Account holders over $100,000 on Vauld get a dedicated account manager.
If they are unavailable, you can leave a message with your email, and they will get back to you. In addition, Vauld offers links for a community portal (which is a forum where you can share thoughts and feedback or talk about crypto), a public roadmap (that tells you what the company is working on), and its Telegram community.
The forum is an excellent way to ask other people questions in the crypto space and learn from their mistakes. You can also find out how you can best utilize Vauld’s platform.
At the bottom of Vauld’s website, it provides links to its multiple social media accounts, which offers an alternative method of reaching out to the company.
Finally, the company has an FAQ page with a broad range of questions and answers that may help solve any queries you may have. However, no phone number is provided, and the only email address found was via another website.
Vauld Pricing
Vauld offers the chance for investors to earn interest on their investments. However, the rates can change depending on the token or crypto asset you own.
The company allows users to take out a loan against their existing crypto assets, with a minimum loan amount of $1,000. You can borrow up to an LTV of 66.67%.
Vauld does not charge any deposit or withdrawal fees, and there are no hidden fees to worry about. However, the company does charge a maker and taker fee for many assets, but this is affordable and charged at the same rate as most competitors. Vauld also has minimum trade amounts, which vary depending on the crypto.
Vauld Mobile App
Vauld offers a mobile application that can be accessed through the Apple app store and Android play store. It has a great layout which you can navigate with ease. It mirrors the company’s website, which is slightly limited, but can keep track of your account from anywhere.
Vauld User Benefits
One of the main benefits of Vauld involves using your crypto assets to grow your portfolio further. The company has also created a user-friendly website and app that helps people develop and keep track of their portfolio at any time. It takes minutes to set up an account and deposit your funds, and you can access the Telegram channel to learn more about trading and investing in cryptocurrencies.
The variety of crypto assets on offer and the rates charged helps give people flexibility in terms of where they invest their money. In addition, Vauld allows you to use your crypto holdings to apply for a loan.
Vauld UX
While Vauld does provide a couple of contact options, they are not plenty. However, when contacted, the customer service provided was helpful.
Unfortunately, while Vauld is a new and growing platform, which is sure to improve over time, it is unable to achieve full marks for the full user experience at this moment in time.
Bottom Line
Vauld gets an attractive rating due to the variety of services it provides, such as borrowing, earning interest and purchasing crypto-assets through its platform. The company has also considered its customers when it comes to loan repayments. Allowing users to make any number of installments and pay the loan back anytime is great for customers.
An added bonus is its users being able to interact via the community portal. It provides an extra layer of help and information should it ever be needed.
